Terms of Service

These Terms of Service (“Terms”) govern your use of the website (“www.pync.in”) (“Platform”) that is owned, operated and managed by Reviveride Private Limited (hereinafter referred to as (“Company”, “we”, “us”, “our” or similar). "Pync" is the brand name of the Company and is used for all branding, marketing, and business purposes. In these Terms, “you”, “your” (or similar) shall refer to any natural or legal person visiting our Platform and/ or using Services (defined below) as available on the Platform.

By visiting our Platform and/ or using any of the service offerings on the Platform, you engage in our “Services” and agree to be bound by the following Terms, including those additional terms and conditions and policies referenced herein and/or available by hyperlink, as amended from time to time. These Terms apply to all visitors and users of the Platform, including without limitation, users who are browsers, visitors, customers, merchants, partners, and/ or contributors of content.

These Terms shall be read in conjunction with the Privacy Policy and any other related policies, or additional terms and conditions and policies referenced on our Platform and/or available by hyperlink throughout the Platform, as amended from time to time. Please read these Terms carefully before accessing or using the Platform. If you do not agree any of the terms and conditions of these Terms, then you may not access the Platform or use any Services. By accessing or utilising the Platform or using our Services, you automatically and perpetually agree to be bound by these Terms, the Privacy Policy and any other related policies, or additional terms and conditions and policies referenced on our Platform and/or available by hyperlink throughout the Platform and enter into a legally binding agreement between the Company and yourself (“Agreement”).

Our Services include: (i) facilitating car washing/cleaning services; (ii) installation car accessories such as batteries, floor mats and other accessories; and (iii) any other related services offered directly or indirectly by the Company (“Services”).

Upon each visit or use of the Platform including but not limited to registering on the Platform in the manner permitted hereunder, or upon you accessing or providing any information to us, you agree to engage in our Services and be bound by this Agreement. We offer this Platform, including all information and our Services to you, conditioned upon your acceptance of this Agreement.

By using this Platform, you represent and warrant that you are at least 18 (eighteen) years of age. You also confirm that you have the legal capacity to enter into a binding agreement under applicable law. If you do not meet these requirements, you are not permitted to use this Platform.

We reserve the right to restrict providing our Services at any time, for any lawful reason, without notice, and at its sole discretion. We also reserve the right to withdraw or amend the Platform, and any Service or material provided on the Platform, or update, change or replace any part of these Terms, at any time, for any reason, and without notice, at our sole discretion. It is your responsibility to check this page periodically for any amendments or modifications. Your continued use of or access to the Platform following the posting of any changes constitutes acceptance of those changes.

1. This Platform contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction, in any form or manner, is prohibited other than in accordance with the copyright notice, which forms part of these Terms. Unauthorized use of this Platform may give rise to a claim for damages and/or be a criminal offense. From time to time, this Platform may also include links to third party websites. These links are provided for your convenience to provide further information. They do not signify that we endorse these website(s). We have no responsibility for the content of the linked third party website(s). Certain content, products or services available via our Service may include materials from third parties. Third party links on this Platform may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties. You acknowledge and agree that the use of any linked site is governed by such third party’s terms of use, license agreement, privacy policy, and / or any other agreement specified in such linked site. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party. This Platform and all contents herein are provided on an ‘AS-IS’ basis, without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose.
2. You acknowledge that your use of the Platform is at your sole risk, you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of the Platform, and that we shall not be liable for any damages of any kind related to your use of this Platform.
3. The content of the pages of this Platform is for your general information and use only. It is subject to change without notice.
4. Unauthorised use of this Platform may give rise to a claim for damages and/or be a criminal offence.
5. Your use of this Platform and any dispute arising out of such use of the Platform is subject to the applicable laws.

1. Use of Platform:

You agree to use the Platform and our Services only for purposes permitted by these Terms and any applicable law, regulation, circulars or guidelines. In addition, you agree that you are solely responsible for any breach of your obligations under these Terms, and for the consequences (including any loss or damage which we may suffer) of any such breach.

You, either on your own or on behalf of any third party, agree not to:

• access or attempt to access our Services and content other than through our Platform, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of the Company;
• access or attempt to access the Platform, or any portion thereof, through any automated means, including but not limited to, the use of scripts or web crawlers;
• engage in any activity that disrupts or otherwise interferes with the Platform (or the servers and networks which are connected to the Platform), or our Services;
• scrape, duplicate, reproduce, copy, republish, license, sell, trade or resell (a) the Platform for any purpose; (b) use of the Service, or (c) access to the Service or any contact on the Platform through which the Service is provided, without express written permission by us.
• divert or attempt to divert Company’s customers to another platform, mobile application, or service;
• send unsolicited or unauthorized emails on our behalf, including promotions and/or advertising of our Services;
• restrict or inhibit any other person from using the Platform or our Services;
• modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Platform;
• transmit any worms or viruses or any code of a destructive nature through the use of this Platform;
• attempt to do anything, or encourage, assist, or allow any third party to do anything in violation of these Terms;
• use a false email address, impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Platform or our Services;
• use our Services for any illegal or unauthorized purpose or violate any applicable laws or regulations in your use of our Services; and
• you agree that you will not host, display, upload, modify, publish, transmit, store, update or share any information with us that:
  • belongs to another person and to which you do not have any right;
  • is obscene, pornographic, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or an online game that causes user harm, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
  • is harmful to children;
  • infringes any patent, trademark, privacy, copyright or other proprietary rights of a third party;
  • comments will not contain libelous or otherwise unlawful, abusive or obscene material
  • deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information that is patently false and untrue or misleading in nature or, in respect of any business of the Central Government, is identified as fake or false or misleading by such fact check unit of the Central Government as the Ministry of Electronics and Information Technology may, by notification publish in the circulars or notices or Official Gazette;
  • impersonates another person;
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offence, or prevents investigation of any offence, or is insulting other nation;
  • contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of our Services and/ or Platform;
  • is in the nature of an online game that is not verified as a permissible online game;
  • is in the nature of advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; and
  • violates any law for the time being in force.

TO THE EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE IF FOR ANY REASON ALL OR ANY PART OF THE PLATFORM IS UNAVAILABLE AT ANY TIME OR FOR ANY PERIOD. FROM TIME TO TIME, WE MAY RESTRICT ACCESS TO SOME PARTS OF THE PLATFORM, OR THE PLATFORM ENTIRELY, TO USERS, INCLUDING REGISTERED USERS.

2. Registration:

You may choose to create a unique account on the Platform using your registered mobile number/e-mail address and one-time-password (“Pync Account”). During the registration process, you will be required to provide personal information in line with the Privacy Policy. You agree and undertake to provide true, accurate, current, and complete information to us at all times. Unless permitted here otherwise, each Pync Account can be used by only one registered user. You may choose to create a Pync Account by registering yourself/your corporate entity on the Platform by providing information in line with the Privacy Policy. You are solely responsible for the confidentiality and use of your Pync Account, as well as for any use, misuse, or communications entered through the Platform using one or more of them. You will promptly inform us of any need to deactivate your Pync Account or make any changes thereof. We reserve the right to delete, restrict, suspend or terminate your Pync Account at any time and for any reason. We will not be liable for any loss of data or damage caused by any unauthorized use of your Pync Account.

3. Accuracy, Completeness and Timeliness of Information:

We are not responsible if information made available on this Platform is not accurate, complete or current. The material on this Platform is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This Platform may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Platform at any time, but we have no obligation to update any information on our Platform. You agree that it is your responsibility to monitor changes to our Platform.

4. Booking and Platform Services

You may book the Company's services either offline or through our WhatsApp contact details provided on the Platform. This feature is not available on the Platform. You may use Platform for making payments for the Services you avail, and tracking the progress of the Services you avail from us. The Platform does not facilitate direct booking of services and serves only as a tool for managing payments and monitoring service updates.

5. Payments:

• To avail our Services, you will provide us with your personal information and payment details in line with our Privacy Policy. You represent and warrant that the information provided by you is accurate and complete and you are authorized to use such payment methods for the purchase. You may make payments for the Services you avail through one of the following methods:
  • Payment of cash at our offline official kiosks, stores; or
  • Online payments through our third party payment facilitators, including but not limited to Razorpay.
  By using our Services, you acknowledge and agree that we are not responsible for any financial details that you share with us. Your use of our third party payment facilitators is subject to their terms and policies, and we bear no liability for any transactions or data shared with them.
• Please direct all your queries regarding delayed refunds, chargebacks, payment failures and double debits to your payment service providers.
• We reserve the right to refuse any Service to you if you infringe any terms and conditions specifically pertaining to a Service you have purchased.

6. Optional Tools:

We may provide you with access to third party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider(s). We may also, in the future, offer new Services and/or features through the Platform (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms, as amended from time to time.

7. General:

None of the provisions of these Terms shall be deemed to constitute a partnership or agency between you and the Company and you shall have no authority to bind us in any manner whatsoever nor shall we have any authority to bind you in any manner whatsoever. All the Services provided by us shall be as independent contractor and on a principal-to-principal basis. Further, we reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

8. Personal Information:

We collect, store, process and use your information in accordance with our Privacy Policy. By using the Platform and/ or by providing your information, you consent to the collection and use of the information you disclose on our Platform in accordance with the Privacy Policy.

9. Errors, Inaccuracies and Omissions:

Occasionally there may be information on our Platform or in the Service that contains typographical errors, inaccuracies or omissions that may relate to descriptions, pricing, promotions or offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by applicable law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

10. Prohibited Uses:

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Platform or its content:

• for any unlawful purpose;
• to solicit others to perform or participate in any unlawful acts;
• to violate any international, domestic or state regulations, rules, laws, guidelines or local ordinances;
• to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
• to submit false or misleading information;
• to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
• to collect or track the personal information of others;
• to spam, phish, pharm, pretext, spider, crawl, or scrape;
• for any obscene or immoral purpose; or
• to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

11. Limitation of Liability:

In no event shall the Company or its affiliates and sub-contractors be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, including but not limited to, damages for loss of profits, revenue, goodwill, use, data or other intangible losses whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service, or for any other claim related in any way to your use of the service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

In addition to any limitation of liability and various disclaimers provided elsewhere in these Terms, Company’s entire liability and your sole and exclusive remedy in any circumstance is limited to the aggregate fees paid by the user/customer, preceding the event of default.

12. Indemnity:

You shall fully indemnify, keep indemnified, defend, and hold harmless the Company and its shareholders, subsidiaries, affiliates, third-parties and their respective shareholders, officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms or any rules and policies contained herein, or your violation of any law, rules or regulations or the rights of a third party or applicable law.

13. Severability:

If any clause of these Terms shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of these Terms and such determination shall not affect the validity and enforceability of any other remaining provisions. These Terms sets forth the entire understanding and agreement between you and Company with respect to the subject matter hereof.

14. Termination:

We may delete or restrict your Pync Account at any time, at our sole discretion, upon your violation or breach of this Agreement, or any part thereof, upon which the Agreement between us shall terminate. Upon termination, you will remain liable for all amounts due up to and including the date of termination.

15. Waiver:

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16. Entire Agreement:

This Agreement constitutes the entire agreement and understanding between you and us and govern your use of the Platform, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

17. Governing Law:

This Agreement and any of your usage of Platform and your dealings with Company shall be governed and construed in accordance with the laws of India and will be subject to the jurisdiction of the courts in Bengaluru.

18. Arbitration:

If any dispute arises between you and the Company during your use of the Platform or your dealing with the Company in relation to any activity on the Platform, in connection with the validity, interpretation, implementation or alleged breach of any provision of the Terms and all the rules and policies contained herein, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by the Company. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. The place of arbitration shall be Bengaluru.

19. Grievance Redressal Mechanism:

If you have any questions or feedback you may write to us at admin@pync.in.

Updated on 26 April 2025.